AI software platform provider, o9 has said it has made significant advancements to its Digital Brain platform by incorporating a rich set of Generative AI (GenAI) powered capabilities to its core Enterprise Knowledge Graph models (EKG).
These innovations will drive a step-change in expertise levels and productivity of not just the planning functions, but all business functions across the supply chain, procurement, finance and sales that participate in planning and drive decisions, the company said in a statement.
o9’s Digital Brain platform with its EKG model at the core had strong AI roots from the very inception, the company added. It has driven significant value by bringing siloes across supply chain, finance, and sales onto a single collaborative planning platform. The EKG model - a digital twin of the knowledge of end-to-end operations - was key to connecting daily, weekly, monthly and long-range planning processes, and extending collaboration to customers and suppliers.
Chakri Gottemukkala, o9 co-founder and CEO, said, “The AI roots of our Digital Brain platform give us a significant edge in the usage of GenAI. While our Digital Brain platform was transformative in the scope of integrated planning, there were some constraints limiting the level of knowledge being ingested and modeled in the EKG. For example, if a question was asked about why actuals deviated from the sales forecast, or why production deviated from the plan, only a portion of the knowledge required to answer the question was in the system depending on the maturity of the organization. The majority of insight is still derived from ‘tribal knowledge’ - the information that exists in the minds of people, which is presented and discussed in unstructured ways. As a result, the dots don’t get connected in time, and even if they do, the knowledge dissipates.”
Another challenge, Gottemukkala added, “In any organisation or function there is a real bell curve in the expertise levels of people. Operating on the same data and system, the experts do a better job of creating more reliable plans, running scenarios and getting buy-in from management on plans and decisions. This problem of reducing the expertise disparity is something that we realized that GenAI has a huge potential to solve.”
o9’s R&D team, in close collaboration with leading providers of GenAI technologies, has developed a set of capabilities that help the conversion of tribal knowledge to digital knowledge in its EKG model, the company said.
Powered by GenAI, o9’s platform enables expert users to train the model on their expertise through simple conversational methods.
