IPO-bound e-commerce enablement SaaS platform, Unicommerce has announced the launch of its pilot project, UniGPT. The company said the generative AI platform will help address the concerns of e-commerce sellers and assist businesses by answering their questions about e-commerce selling.
UniGPT is designed to guide sellers on utilising technology effectively for seamless e-commerce operations. Currently, there are no fees associated with accessing this service, the company added in a statement.
The newly introduced AI tool aims to assist users in effectively utilising technology and understanding how Unicommerce solutions facilitate their e-commerce operations. It offers insights, trends, and content from a decade-long library to empower sellers in setting business goals and democratizing e-commerce.
Kapil Makhija, MD and CEO of Unicommerce, talked about the product saying, “It's our initiative to empower businesses with a deeper understanding of technology for informed decision-making. The platform will also assist in facilitating faster resolutions of queries for our existing sellers. UniGPT marks another stride in our ongoing commitment to offer comprehensive technology-powered support to businesses.”
The company has submitted its Draft Red Herring Prospectus (DRHP) to the Securities and Exchange Board of India (SEBI) for its upcoming initial public offering (IPO). Established in 2012, the e-commerce enablement platform claims profitability since FY2021 and reported a revenue growth of 52.56 per cent in FY23, up from 47.55 per cent in FY22. As of September 2023, it attained an Annual Recurring Revenue (ARR) of Rs 103.74 crores.
