German auto giant Mercedes-Benz on Thursday announced it is extending the warranty and free service period for its Indian customers till June 30, in view of the second wave of the Covid pandemic.
Standard warranties expiring between April 15 and May 31, 2021, will be honoured up to June 30, while claims related to advance assurance extended warranty or motor insurance (by Daimler Financial Services Insurance) that lapse within the same period can be reported till June 30, 2021, said Mercedes-Benz India in a statement.
The company said it will also provide protection against lapsed service and with missed scheduled annual service from April 15 up to May 31 up to June 30, 2021, without affecting warranty benefits.
“However, customers should ensure servicing of their vehicles before June 30,” it added.
“In the current challenging situation, it remains our endeavour to assure our customers of complete peace of mind when it comes to their vehicles. Through these specially crafted service initiatives, along with our service teams’ remote support work, customers will continue to enjoy a hassle-free vehicle ownership,” said Martin Schwenk, MD and CEO, Mercedes-Benz India.
The company also announced it is offering customers an extra period to purchase an extended warranty, in case the vehicle’s standard warranty period of 3 years is expiring between April 15 and May 31, by calling the nearest Mercedes-Benz dealership before June 30, 2021.