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insert into TblPage0 values (2443,2001441,'Blank'); insert into SearchTable values (115546,116292,'',' NICHE COMPANIES Emu farming, snake venom, egg powder… these aren’t mainstream businesses, yet they work. 12 unique stories SPECIAL ISSUE HOT SEAT PAWAN GOENKA Sandip Taware’s emu farm brought in Rs 35 lakh of revenues last year www. outlookbusiness. com August 9, 2008 FOR D ECISION M AKERS Rs 15'); insert into SearchTable values (115547,116293,'',''); insert into SearchTable values (115548,116294,'',''); insert into SearchTable values (115549,116295,'',''); insert into SearchTable values (115550,116296,'',''); insert into SearchTable values (115551,116297,'',' INSIDE COVER STORY August 9, 2008 volume 3 > issue 16 4 Outlook Business > August 9, 2008 DIFFERENT STROKES 46 Expat Services Global Adjustments is helping expats in six cities fi nd their feet in India by taking care of all their needs, from relocation and housing to basic utilities and cultural sensitisation 48 Emu Farming A farm in Maharashtra is rearing emus and selling them for a tidy profi t, thanks to the Antipodean bird slowly making its way into urban India’s kitchens and menus 50 Parking Solutions CPS, a Bangalore- based company, sees a huge business opportunity in an urban headache— parking. A look at the company’s innovative parking management solutions 52 Telecom Technology Acme Tele Power has quietly built a business for itself by providing infrastructure solutions like surge protectors and electronic power interfaces to wireless telecom companies 28 34 Egg Alternatives For those averse to cracking eggs, SKM Egg Product makes a variety of powders from eggs that serve as substitutes 36 Snake Venom It’s dangerous work, but the huge demand for snake venom, which is used to develop vaccines, has made snake catching a lucrative business for NK Singh 40 Media Planning Tapping into a huge need in the broadcast and entertainment sector, Media E2E is providing broadcasters and media planners a one- stop data solution, among others, to develop strategies 44 Edible Cutlery Don’t like doing the dishes? Want to save on water bills? Well, thanks to BK Environmental Innovations, you can do just that— the company makes cutlery that you can use and then eat Every day, in every way, some companies and individuals are choosing to take the road less taken, the path not beaten, and carving a niche for themselves. We look at 12 such businesses JAGADEESH NV R A CHANDROO PRIYAM DHAR'); insert into SearchTable values (115552,116298,'',''); insert into SearchTable values (115553,116299,'',' INSIDE 6 Outlook Business > August 9, 2008 COVER DESIGN: SUMEET GUPTA COVER PHOTOGRAPH: SOUMIK KAR LIFE 86 Hey! Shailendra Singh, Joint Managing Director of Percept, on how sport has inspired him to live life kingsize REGULARS 10 LETTERS 11 MATTER OF FACT The market may be going through a bearish phase, but the bulls will return 80 DATA PAGES 88 ADI SAYS 90 REWIND 96 DIVERSIONS 98 DIARY 76 Realignments It’s a diffi cult time to be a UV manufacturer, as high oil prices have hit the entire industry, says Pawan Goenka , President, Automotive Sector, M& M HOT SEAT TAKE ONE 70 Building A Niche Niche businesses exist on the fringes, where it’s diffi cult to gauge what will be. So, what does it take to convert an idea into reality? Sashi Chimala 72 Financing A Niche It is not the ‘ exotic’ nature of the venture that comes under scrutiny, but the feasibility of investing in a hitherto untried model. Kanwaljit Singh 74 Marketing A Niche Marketing a niche brand is a labour of love. Niche brands emanate from small gaps in the market, at times even nongaps. Harish Bijoor INSIGHT business. The fi rm, the only maker of treatment equipment in India, has eliminated the need for manual intervention 64 Placement People Avtar Career Creators has given the careers of women who have taken a break from work a new lease of life, and in the bargain, done well for itself 66 Watersports Starting out with just Rs 20,000, Punebased Sunny Watersports has grown into a Rs 3 crore company by building kayaks, canoes and rowboats 56 Organic Cotton Tamil Nadu- based Appachi Cotton has gone beyond being an ordinary textiles company by tapping into a growing demand for organic cotton 60 Sewage Treatment Thanks to Kam Avida Enviro- Engineers, sewage treatment is no longer a dirty 12 Warning Signs The lack of fi scal prudence could see India downgraded. And, that will hit India Inc’s ability to borrow externally 14 Downward Spiral Fannie Mae and Freddie Mac, the biggest mortgage backers in the US, are in trouble. The housing crisis may deepen and last longer than expected 15 Blame Game The steel industry and the government have been blaming each other for the unprecedented spike in steel prices. But the real issues remain unresolved 16 U- Turn In the fi rst quarter, two- wheeler companies revved up production at a faster pace than sales. Is this foresight or foolhardiness on their part? R A CHANDROO 84 Spirits A beer afi cionado recreates the journey of the legendary India Pale Ale'); insert into SearchTable values (115554,116300,'',''); insert into SearchTable values (115555,116301,'',''); insert into SearchTable values (115556,116302,'',''); insert into SearchTable values (115557,116303,'',' MAIL < What A Man! CEOs like Rohit Kapoor are a rarity today ( Whole In One Man) . His success as the helmsman of EXL Services says a lot about his leadership skills. Kapoor has shown us all how discipline and planning can script success. Way to go! RC Bhatt Rourkela < Judge Not There were many things I agreed with in the story on Shanghai ( The Wannabe) and a few I disagreed with. The writer has done a good job of highlighting the city’s many failings. However, I do not believe our cities have anything to crow about either. I believe Indian cities need to come up to some sort of minimum standards, before we can judge their counterparts. If not, our own cities will be judged and found wanting. Anita Amraopurkar Pune < The Flip Side Your story on nuclear energy ( Time To Split More Atoms) was thought provoking. I have some dissensions, though. True, India faces an energy crunch. But, this doesn’t mean that the country should rush to embrace nuclear energy. The Three Mile Island disaster in the US and the Chernobyl disaster have shown us how dangerous this technology can be. To quote the article: “ We must learn to differentiate rhetoric from reality.” Siddharth Thapa email < Divorce Ahead The Congress may have saved its bacon by somehow enlisting the support of the Samajwadi Party ( A Marriage Of Convenience ). But, as the article points out, it will have to pay a heavy price. Before long, the government will fi nd it impossible to acquiesce to the demands made my Amar Singh and company. And that’s when this marriage will end in divorce. The BJP will no doubt get custody of the baby— the nuclear deal. Himanshu Upadhyay Delhi < Too Optimistic The changing power dynamics in the ITES sector— the shift to Europe, in particular— will surely be a blow for the US market ( Battleground Europe, July 12 ). But I must say that in spite of your optimism, how India’s IT sector fares in this changing scenario remains to be seen. Anil Nair Chennai < No Laughing Matter I think Mr Adi is taking the issue of spam mail ( A Fool And His Money... ) too lightly. His own article says that many people have either been kidnapped or murdered by these scamsters. Death, regardless of the cause, is not something to be made light of. I also felt the article was racist, although in a veiled manner. Kindly advise him to desist from adopting such a tone. Govardhan Thackeray Nagpur < The Other Side I enjoyed reading the piece on Bill Gates ( He’s Clicked Shut Down...). Mr Karnik has opened my eyes to many sides of Mr Gates I did not know existed. I used to think he was just a greedy billionaire. Sayantanee Ghosh Chennai www. outlookbusiness. com Editor- in- Chief: Vinod Mehta Publisher: Maheshwer Peri Editor: Sonal Sachdev Executive Editor: M Anand Deputy Editor: Ashish Gupta FEATURES Associate Editors: Nandita Datta, Snigdha Sengupta Senior Assistant Editor: Sudipto Dey Assistant Editors: Anurag Prasad, Sebastian PT, Supriya Kurane Senior Special Correspondent: Dhruv Rathi Special Correspondents: Ajita Shashidhar, Kunal N Talgeri, Sriram Srinivasan Principal Correspondent: Sharada Balasubramanian Senior Correspondent: Himar Arjun Singh Correspondent: Rajiv Bhuva COPY DESK Associate Editor: Avinash Singh Associate Copy Editor: Allan Lasrado Senior Sub- Editors: Irene O’Brien, Navan Ignatius, Jinoy Jose P ART Deputy Art Director: Anshul Sharma Chief Designer: Sumeet Gupta Senior Designer: Manish Marwah Designer: Sanjit Kumar Illustrator: Arindam Chakraborty Graphics: Kishore Das PHOTO Photo Editor: Vivan Mehra Senior Photographers: Bhupinder Singh, R A Chandroo Saptarshi Biswas, Soumik Kar Photographers: Nilotpal Baruah, Priyam Dhar, Srikanth Kolari, Vishal Koul SPECIAL PROJECTS Editor: Naren Karunakaran ONLINE Editor: Vijay Srinivas BUSINESS OFFICE President: Indranil Roy ADVERTISEMENT National Manager: Pankaj Jayaswal Assistant General Manager: Moushumi Banerjee Ghosh, Kabir Khattar Regional Managers: Amit Vaz, Sushil Menon Manager: Praveen Kumar CIRCULATION Vice President: Niraj Rawlley National Heads: Himanshu Pandey ( Business Development), Alex Joseph ( Retail) Regional Managers: Anand Shirali ( West), Arokia Raj ( South), Yogesh Mohan ( North) Senior Manager: B S Johar Managers: Basab Ghosh ( East), Mukesh Lakhanpal, Ramesh, Vinod Joshi Deputy Manager: Shekhar Suvarna MARKETING Head: Roopam Singh PRODUCTION & SYSTEMS General Manager: Anup Dwivedi Assistant General Manager: Rakesh Mishra Managers: Deshraj Jaswal, Shekhar Pandey, Sanjay Narang ACCOUNTS Managers: Chetan Budhiraja, Kuldeep Kothari ADMINISTRATION Senior Manager: Rajendra Kurup Manager: DR Wadhwa Associate Manager: Bobby Mathews HEAD OFFICE AB- 10, Safdarjung Enclave, New Delhi 110 029 Tel: ( 011) 26191421 Fax: ( 011) 43552287 Customer Care: ( 011) 26191091 Other Offi ces: Mumbai: ( 022) 30612222, Fax: ( 022) 30612233 Kolkata: ( 033) 40085012 Chennai: ( 044) 28582250, 28582251, Telefax: 28582250 Bangalore: ( 080) 25582806/ 7, Fax: ( 080) 25582810 Hyde rabad: ( 040) 23375776, Fax: ( 040) 23375676 Printed and published by Maheshwer Peri on behalf of Outlook Publishing ( India) Pvt. Ltd. Editor: Sonal Sachdev. Printed at Infomedia India Limited, A Wing, Ruby House, J. K. Sawant Marg, Dadar ( West), Mumbai 400028, and published from AB- 10 Safdarjung Enclave, New Delhi 110029 TALK BACK Email olb@ outlookindia. com Mail Editor, Outlook Business, Nafed House [ 8th fl oor], Ashram Chowk, New Delhi 110 014, NCR, INDIA 10 Outlook Business > August 9, 2008 Our cities need sustainable and eco- friendly traffi c systems, not roads that invite congestion and chaos. Your story has done an excellent job of highlighting this. The government must play a pivotal role in introducing sustainable transport in our cities. Genevieve Mascarenhas | Mumbai'); insert into SearchTable values (115558,116304,'',' 11 Outlook Business > August 9, 2008 MATTER OF FACT BUY WHEN FEAR rules. Sell on euphoria. Th at’s what the wise men tell you. Th e Sage of Omaha, Warren Buff ett, outclassed market returns over 42 years— delivering an average 21% annual return— by swearing not to deviate from the value investing philosophy. Naturally, the best opportunities emerge when no one is buying. Yet, few listen. My friends in the industry have tagged me a bear. Yes, I was bearish when the Sensex galloped from 16,000 to 21,000. But I can’t, despite my so- called bearish instincts, help feel bullish now. Markets ignore all bad news in times of irrational exuberance, but pick out scraps of negative news, and discount each one well ahead of events when fear grips. Endure The Pain... A case in point of the market beating ground realities is the utter disregard of the bulls to the peaking out of business optimism in the second quarter of 2007 calendar, as shown by Dun & Bradstreet’s Business Optimism Index ( See graphic: Confi dence Call). Th e correction of expectations has been swift and savage. In 2008 too, business optimism has dipped from 153.7 points in the June quarter to 136.5 points in the September quarter. Business optimism tends to lead market trends, and is seen as a good lead indicator of corporate performance. If that be the case, performance will suff er in the coming quarters. Th e signs are there in the early- bird results. Th e Indian IT troika is not exactly confi dence personifi ed. Banks are less upbeat. Automakers have made no bones about being under a margin squeeze. Th e mood has changed. Optimism has turned to gloom, and the market is factoring this in— as usual, in multiples. Oil has eased up, but we are still in the red zone. Commodity consumers are still contracting supplies at higher prices than a year go. Infl ation is near 12%, and it could trend higher. Th e Wholesale Price Index ( WPI) has been bumping up by an average of 0.37% week- on- week for the past 14 weeks, 0.64% for the past six. Fortunately, most economists expect a tempering. Due to the high base of this year, the WPI number should start to look far less daunting by the fi rst quarter of next year, even more so by June. If infl ation drops, the credit tightening could cease, even reverse. Th at could revive sentiment. Markets in their manicdepressive mood are likely to over- discount negatives in the short- term, pulling stocks below fair value. Some might look expensive on the basis of recent quarter PEs and now expected growth rates, but wait for the tide to turn— business to look up— and they’ll look cheap again. For now, though, Freddie Mac and Fannie Mae show the sub- prime mess is still around to haunt us. Oil remains dear. Th e world’s largest economy, the US, is experiencing greater anxiety. And growth in China, the fastest growing major economy, is slowing. Liquidity is tightening. Back home, the prospect of early elections is spooking foreign investors. If they are early, the immediate impact of political realignments on sentiment might be greater. Polls won’t reverse industrial performance or lead to a cancellation of off - shoring contracts, but horses traded today may dictate policy shift s in the new dispensation. So, tax exemptions may be scrapped. Licences issued may acquire a new form. Approvals may be revoked. Th ese unknowns could change the way P& Ls look post- election. While we parrot the “ reforms are irreversible” line, the ground realities don’t bear that out. Steel prices could now be put in a band. Petroleum products are still pumped out at regulated prices. Cement and steel makers face export curbs. Exporters may need to pay for windfalls. Th e markets are already discounting these possibilities. ... And Count The Gains Still, I say, look on the brighter side. Th e Nano will still be sold. Money will still be borrowed. Airports will still be built. People will still shop. Maybe a little less, but they will. Besides, for many Indian companies, growth will not be constrained by one’s economy. It will come from a larger bite of the global pie. Even the economic wheels will turn faster. Every market cycle must have a peak and a trough. We are drawing closer to the latter. Optimism will come back before the markets truly fi nd their vigour. Markets will rebound far ahead of improvement in earnings. Th at may not be around the corner. We could drift here for a while. We won’t see the Sensex at 20,000 in a hurry, but will we go much below 10,000? Th at’s the question to ask. If you pick well, this ( sub- 13,000) level is a good one to start drip investing— putting your money into the market in small lots. I’d say it’s a good time for a long bear hug. < Hug The Bear The question to ask is will the Sensex go much below 10,000. The answer: it won’t SONAL SACHDEV EDITOR 500 400 300 200 100 0 Confidence Call The business confidence index is a good lead indicator. In Q2 of 2007, it called a peak 6 months before the market did. Values rebased to 100 Income and net profit of BSE Sensex companies Source: Dun & Bradstreet, CMIE Prowess, www. bseindia. com 2004 2008 Income Net Profit D& B Composite Optimism Index BSE Sensex 2005 2006 2007 We are drawing closer to a trough. Optimism will come back before the markets fi nd their vigour'); insert into SearchTable values (115559,116305,'',' TAKE 1 Th e threat of a rating downgrade could hit an already slowing economy hard. Th e government needs to act now to prevent this INDIA’S FISCAL consolidation has been interrupted by a sharp increase in subsidies, populist spending ahead of elections and an increase in the public wage bill. If past reductions in government debt ratios— still well above rating peer group medians— are de- fi nitively reversed, the sovereign’s local currency would likely be downgraded from the current stable outlook. — Fitch Ratings ( July 15, 2008) India’s credit profi le has worsened in the past 12 months, but we believe the upside and downside risks to its BBB- rating are currently balanced. Th is assumes, however, that the reasons for credit deterioration are temporary. If we conclude that they are longer lasting, the ratings on India could be lowered again to speculative grade. — Standard and Poor’s ( July 10, 2008) Diff erent global organisations. Similar gloomy outlook. And veiled threats of a downgrade. Th e Indian growth story is fast starting to crumble, as more and more bad news piles up. Although neither Fitch nor Standard and Poor’s are ready to give any time- table for the downgrades, the threat, they say, is very real. A steady deterioration in the country’s fi scal health because of a combination of adverse national and international factors is really at the core of such a decision. Takahira Ogawa, Primary Credit Analyst at Standard and Poor’s, explains: “ We had originally estimated the consolidated general government defi cit ( including state government defi cits, oil and fertiliser subsidies, and other off - balance sheet expenses) at 6.5% of GDP for 2008- 09. However, with the impact of additional expenditure such as farmers’ debt relief, higher oil and fertiliser prices, and the partial implementation of the Sixth Pay Commission, we now estimate the defi cit could exceed 9% of GDP.’’ Th e country’s rating will depend on the Centre’s ability to manage the fi scal challenges that threaten to undermine public fi nance gains in the short run, says Ogawa. Adds James McCormack, Chief Analyst, India Sovereign Rating, Fitch Ratings: “ We expect weaker Indian economic growth, a more uncertain policy outlook and changes in global investor risk appetite to result in lower capital infl ows and revenues in FY09.’’ Fitch has already lowered its outlook on local currency rating to negative. Incidentally, any downgrade of its sovereign rating— Fitch has already changed its outlook— will mean that India will slip from the investment grade to speculative grade. However, the more important question is what such a downgrade could mean for an economy battling high infl ation and interest rates, and worsening fi scal and current account defi cits. The Ramifi cations For a country that borrows from the international market, it could mean higher borrowing costs because the risk of default is perceived to be much higher. But it is unlikely to hurt India, says Arun Kaul, Chief General Manager, Punjab National Bank, because it rarely borrows from abroad. “ Most of its borrowings are rupee- denominated, and hence there are few issues of defaulting on payment obligations,’’ he adds. But for India Inc, the cost of raising funds from overseas markets may be much higher. Reason: corporate ratings are rarely higher than a country’s sovereign rating. And, with already tightening rules for ECB ( external commercial borrowings) and the issuance of FCCBs ( foreign currency convertible bonds), it can only complicate matters. A downgrade could also postpone or even slow the infl ow of both foreign portfolio and direct investment in the country because of a higher risk perception. Th ere are many overseas insurance and pensions funds that are mandated to invest only in countries that have minimum ratings. “ Th ose funds can dry up,’’ explains Ogawa. So, the fl ood that was seen in early- 2007 will be reversed in the event of a downgrade, putting further pressure on both markets and the balanceof- payments situation. Fortunately, it’s early days yet. And if the government can prevent the slide by taking some hard decisions on fuel and fertilisers, the situation can still be reversed. < — Ashish Gupta FIRST Rating Watch Source: Fitch AAA AA+ AA AAA+ A ABBB+ BBB BBB Investment grade India''s country rating ( BBB-) was on the edge of ‘ investment grade’. Now, Fitch has put it on watch, where a slippage could make it below investment grade. Below investment grade BB+ BB BB Junk grade B+ B B Austria, Canada, Singapore, Slovenia, US Czech Republic, Kuwait, Saudi Arabia Abu Dhabi, Chile, Estonia, Korea, Slovakia Israel, Poland Bahrain, China, Hungary, Lithunia Lesotho, Malaysia, Mexico, Namibia, Serbia Aruba, El Salvador, Russia, Thailand Croatia, Kazakhstan, Panama, Tunisia Brazil, Morocco, Peru Benin, Columbia, India, Guatemala, Mali Azerbajian, Costa Rica, Egypt, Phillipines Armenia, Turkey Georgia, Indonesia, Jamaica, Kenya, Venezuela Dominican Republic, Mongolia Argentina, Mozambique, Nigeria, Uganda Bolivia, Ecuador, Lebanon, Malawi, Moldova 12 Outlook Business > August 9, 2008 ILLSUTRATION BY ARINADAM Thumbs Down To Largesse'); insert into SearchTable values (115560,116306,'',''); insert into SearchTable values (115561,116307,'',' 14 Outlook Business > August 9, 2008 TAKE 1 EXECUTIVE DIARY >>> WORLD THE US economy continues to wobble, with giant mortgage companies and banks staggering from one crisis to another. US fi nancial companies have lost more than $ 1 trillion in value this year. On July 7, shares of the country’s two biggest mortgage backers, Fannie Mae and Freddie Mac, plunged 40% each to 17- year lows, on concerns that the companies would need to raise more capital because of higher- than- expected losses— $ 11 billion since the credit crisis began. As home prices continue to decline and loan defaults mount, analysts worry that they won’t be able to do so. Th e two entities play a central role in the mortgage system by buying mortgages from banks, and pooling them into securities for sale to investors. Th is ensures banks don’t have to wait 30 years to get their money, thereby freeing them to lend more. Th e two mortgage backers are able to maintain a steady supply of money at low cost by linking mortgage lenders with investors. Th ey guarantee payment to holders of securities if borrowers default on their mortgage payments. Together, Fannie Mae and Freddie Mac hold about $ 5.2 trillion of the nation’s $ 12 trillion of mortgages. Meanwhile, there are reports that the US government will take over one or both companies if things get worse. One thing’s sure: their collapse would put the already- paralysed US housing market in serious danger. Bailout In The Works Trying to stem eroding investor confi dence, the Federal Reserve and the Treasury Department announced plans to lend more money and potentially buy large chunks of Fannie Mae and Freddie Mac. Fed Chairman Ben Bernanke has moved to calm fi nancial markets by raising the possibility of extending lending facilities to investment banks and fl agging off a wider role in banking regulation. Any intervention is likely to benefi t bondholders by strengthening the perception of government backing of the fi rms. But it doesn’t look good for shareholders their only hope is that it’s just market panic and that the two companies are adequately capitalised. “ Th e government should back them, as a failure to do so raises the possibility of an enormous worldwide fi nancial crisis,” said Allen Franklin, Professor of Finance at the Wharton School of Business. Fannie and Freddie may need a government bailout that could cost far more than previous rescues, he added. Meanwhile, the mortgage crisis claimed its latest victim in IndyMac Bank, one of the largest mortgage lenders in the US once. “ Banks are getting hurt on concerns that there could be more IndyMacs out there. Investors are waiting for the haemorrhaging to stop,” says Art Hogan, Chief Market Strategist, Jeff ries and Company. Th ere is a growing consensus among investors that the slump will last longer, and could be far worse than anticipated. But falling oil prices and a stronger dollar could see things improving. Until then, investors should probably remember that there is more to the market than mortgages. < — Sharmistha Chakraborty in Washington DC HOUSE OF CARDS The slump could last longer, and be worse than expected The US and world economies are feeling the pressure from the near- collapse of America’s biggest mortgage backers US HOUSING CRISIS Pointers To Peril < General Motors plans to cut costs by $ 10 bn, suspend its common stock dividend for the fi rst time since 1922 and sell up to $ 4 bn in assets. Effectively, whitecollar jobs may be cut by 20%. < Citigroup has reported a $ 2.5 bn Q2 loss due to investments related to sub- prime mortgages, and falling credit card and prime mortgage portfolios. It will sell its German retail banking operations to France’s Credit Mutuel for $ 7.7 bn in cash. < In response to Viacom’s lawsuit, a US court has ordered Google’s video arm YouTube to hand over records detailing its users’ viewing habits. < The US lags behind other industrialised nations in the quality of its healthcare despite having the costliest system in the world, notes a report by the NGO Commonwealth Fund Foundation. < Former Samsung Chairman Lee Kun- hee has been found guilty of evading $ 45 mn in tax. AP'); insert into SearchTable values (115562,116308,'',' TAKE 1 EXECUTIVE DIARY >>> INDIA IT WAS hardly the occasion where one expected to openly witness the simmering differences between the private sector and the government. But the Indian Steel Conclave 2008, hosted by the Federation of Indian Chambers of Commerce and Industry in Delhi on July 16, saw sparks fl y. Irked by the constant carping— especially by end- user industries and a government fi ghting infl ation— that it was the greed of steel companies that was responsible for the steep increase in steel prices, B Muthuraman, Managing Director, Tata Steel, fi red the fi rst salvo: “ In the last few months, while the steel industry was playing a positive role, no positive response came from steel consuming countries or the government.’’ To buttress his argument, he said even today, domestic steel prices were Rs 10,000- 15,000 per tonne lower than global rates, adding that Indian fi rms had promised to freeze prices for three months from May. He blamed the rise in steel prices on high input costs, with coke prices quadrupling, scrap going up 2.5 times, and iron ore and ocean freight more than doubling last year. And, he concluded, unless end- user industries that had raised their prices in a ratio disproportionate to steel prices also chipped in, infl ation could not be contained. Th e Centre, Muthuraman said, could do its bit by cutting excise duty rates since high steel prices have already doubled its revenues in the past two years. He also charged the Centre with favouring foreign players by allowing them to export steel at much higher prices to meet unmet demand, while keeping domestic prices low. The Core Of The Coil But the real issue of raising steel production— by 500 mt per capita in the next 30 to 40 years— was lost in the debate. Th e issues of land acquisition, raw material supplies, port and railway infrastructure were also ignored. If that doesn’t happen, India’s growth could be hurt, Muthuraman warned. However, RS Pandey, Secretary, Ministry of Steel, said it was not fair for Indian steel companies to benchmark their prices to global ones, as about 44% of the iron ore need was made available by the government through captive mines. “ For those who sourced from captive mines, iron ore costs were just 5% of the total cost of production,’’ adds Pandey. He says that because of the government’s decision to lower excise duty from 16% to 14%, and cut import duties on coke, zinc, and ferro alloys, companies were saving some Rs 2,000 per tonne. So, they had little to complain. Minister of Steel, Chemicals and Mines, Ram Vilas Paswan, heated the debate further by alleging that big steel majors ( he mentioned Tatas and Mittals) were deliberately keeping prices high by not raising production to the maximum. “ How can companies register higher profi ts when input prices have gone up?’’ he asked, adding that EBIDTA margins for most fi rms were above 20% even in June this year. He said the private sector needed to make moderate profi ts and keep a certain percentage of profi ts for corporate social responsibility. Th e problem of land acquisition stemmed from the fact that most companies left tribals and farmers high and dry once they got the land. “ So get back their confi dence,’’ he added. Clearly, the battle lines have been drawn. < — Ashish Gupta While steel manufacturers and the Centre play the blame game on prices, a slew of pressing issues remain unresolved STEEL PRICES Beyond The Din Outlook Business > August 9, 2008 15 The Steel Ministry feels it is not fair for Indian steel companies to benchmark their prices to global ones SHAKY: All smiles at fi rst, Paswan and Muthuraman later traded charges < Anil Ambani’s Reliance Communications and MTN have called off merger talks, a day after brother Mukesh’s Reliance Industries initiated arbitration against RCom over the fi rst right of refusal for its shares. < The government will release annual wholesale price infl ation data every Thursday at 5: 30 pm, instead of Friday, to check leakage of the sensitive data before its offi cial release. < Ending 17 years of unregulated growth, the government will make it mandatory for cable operators to get a fi veyear licence by paying an entry fee. There are 60,000 operators servicing about 80 mn homes. < HDFC has said it might raise lending rates further if the RBI hikes key policy rates in the forthcoming monetary policy review on July 29. < SpiceJet has accepted US- based fi rm WL Ross’ offer to infuse $ 80 mn in tranches in the cashstrapped airline. FICCI'); insert into SearchTable values (115563,116309,'',' 16 Outlook Business > August 9, 2008 TAKE 1 You’ve caused us substantial harm AAA Communications, the Anil Ambani company that holds 63% in RCom, to RIL >>> You took my MTN away THE OTHER HEADLINE >>> AFTER TWO successive poor years, twowheeler manufacturers are sensing a Uturn in fortunes. Th eir numbers for the fi rst quarter of 2008- 09 and their plans certainly suggest so. In Q1 ( April to June), production of two- wheelers increased by 9.9% over the corresponding period of the last fi scal. Although sales grew at a comparatively slower rate of 7%, that too on a smaller base, the indicator is that OEMs are eyeing a comeback. Th eir saviour: soaring fuel prices. In these infl ationary times, the greater fuel effi ciency and lower running costs of twowheelers make a greater impression on the Indian commuter’s mind. Says HS Goindi, Head of Sales, Services & Marketing, TVS Motor: “ Operating costs of a twowheeler are lower. If fuel prices increase further, two- wheeler sales will defi nitely exceed the expected 10% increase.” In Q1, Hero Honda has shown the highest increase in motorcycle sales, of 11.6%. By comparison, growth has been pedestrian at Bajaj, while TVS saw a decline. Still, all three companies are revving up production. At the beginning of the fi scal, Bajaj Auto Managing Director Rajiv Bajaj reiterated the value of focusing on the above- 125 cc category for better profi tability. Th is segment is not as pricesensitive as the sub- 125 cc category, and its buyers are better placed to cope with tight fi nancing conditions it also grew a robust 16% in FY2008. Bajaj has four motorcycle launches planned in this category. “ We will step up production in the second half of this year,” says Amit Nandi, General Manager for Marketing, Bajaj Auto. Meanwhile, TVS Motor has increased production of mopeds marginally, by 5% to 102,000 units, while maintaining scooters output at 50,000 units. “ With the bikes, our portfolio is now complete. We have a distribution network. All put together, it should help us,” says Goindi. For the next fi scal, TVS has outsourced production of around 100,000 motorcycles to Kolkata- based Mahabharat Motors Manufacturing. By doing so, it will be ready for an uptrend in demand without having to invest in additional capacity to that extent. Th ese manufacturing plans are a far cry from last year, when production fell 5%, the motorcycles segment 9%. In this backdrop, the Q1 numbers are heartening. Still, inventories ( unsold units) will pose a worry. It is something Bajaj Auto is steering clear of. “ For us, production will always follow sales,” says Nandi. Motorcycle inventories have hit 240,000 units this fi scal, compared to 160,000 units in the fi rst quarter of FY08. Th e rise in production on the back of negative growth last fi scal is a gamble, but it may pay off if fuel prices stay high. < — Kunal N Talgeri With fuel prices rising, twowheeler manufacturers are ready to stage a comeback in the domestic market ROLL OUT: In Q1, the motorcycle output of two- wheeler companies rose 10- 17% Change in Q1 of 2008- 09 over Q1 of 2007- 08 Figures for companies are for motorcycles Bajaj Auto Hero Honda Motors TVS Motor Company TOTAL Motorcycles TOTAL Two- wheelers 2.3 11.6 - 1.4 8.0 7.2 Sales 10.7 11.2 16.8 12.4 9.9 Production On The Road Again Inventory addition ( production minus sales) in the first quarter Source: SIAM 2006- 07 2007- 08 2008- 09 153,730 165,828 228,637 Readying For The Pick Up? Motorcycles 155,541 159,419 240,124 2- wheelers SAPTARSHI BISWAS TWO- WHEELERS The Gamble For Recovery'); insert into SearchTable values (115564,116310,'',''); insert into SearchTable values (115565,116311,'',' Outlook Business > August 9, 2008 TAKE 1 PHARMA Courting Trouble Again A US drug regulator case against Ranbaxy resurfaces to haunt the company. And any resolution could take a long time coming THE US FDA- Ranbaxy issue just got murkier. What seemed to be a dispute between the parties concerned ( the case apparently dates back to 2006) now involves the Department of Justice ( DoJ) and the US Congress. “ With so many parties involved now, I don’t see any early resolution— the case seems headed for a long- drawn battle,” says Ranjit Kapadia, Head ( Research) PCG, at brokerage fi rm Prabhudas Lilladher. Th ere are four allegations levelled against Ranbaxy: using unapproved API ( the key ingredient in a drug), blending unapproved API with an approved material, manufacturing the API in an unapproved facility, and manipulating bio- equivalence data and stability data to support its generic drug applications. If any of these are proved and the company is found guilty, both the FDA and the court will together decide on the necessary action. Kapadia says this may involve revoking the plant licence, a penalty, or even total suspension of exports from India. At $ 390 million, Ranbaxy’s US sales accounted for 24% of its total revenues in fi scal 2007, and an adverse decision is sure to hit it hard. Ranbaxy, however, refutes any wrongdoing, saying it’s business as usual in the US. Th e company, in a statement issued on July 14, states: “ We strongly deny the allegations contained in the motion fi led ( but not granted) by DoJ, seeking certain documents. No legal proceedings in the sense of a prosecution have been initiated. Th e company continues to cooperate with DoJ, and has agreed to produce the documents sought by the motion.” Th e documents in question relate to an audit report prepared by Parexel Consulting for Ranbaxy following FDA concerns regarding the Ponta Sahib manufacturing facility in 2006. Pharma analysts say Ranbaxy had made several improvements based on Parexel’s report. But DOJ claims it has been selective in sharing Parexel’s reports— by only sharing parts that suit the company’s interests. Th e company has denied this charge. Dark Cloud Some pharma analysts feel Ranbaxy is on a weak footing. “ Unless the FDA had defi nite evidence, it would not have taken legal recourse— always the last option in any dispute,” says an equity analyst. Although it’s unlikely that retail chains in the US will stop stocking Ranbaxy’s products, industry insiders say some consumers may look at these products suspiciously. “ Until the case is resolved, the comfort factor will be missing. But will this impact Ranbaxy in the short- term? It’s premature to take a call on this,” says another analyst. Marketmen also rubbish recent claims by the company that an MNC and a large Indian fi rm are behind the whole issue. Th ey say the dispute has been on for a long time, so making such accusations now seems somewhat strange. Ranbaxy has so far not furnished any proof in support of its claim. < — Nandita Datta If found guilty, Ranbaxy may have to stop exports from the plant or pay up worst- case scenario, stop exports to the US Exorcising The Evil Ring 18 If a new proposal before TRAI has its way, all pesky telemarketing calls will vanish soon TELECOM THE TELECOM Regulatory Authority of India ( TRAI) is considering a new suggestion on how to end pesky calls and text messages phone users have to endure. This proposal entails having a database of people who are willing to receive marketing calls. The current method assumes that the majority of users are comfortable with unsolicited commercial calls ( UCC), and only those with numbers on the National Do Not Call ( NDNC) list are averse to getting such calls. If approved, the idea would turn the NDNC system on its head, and assume that no user wants to receive UCCs other than those on the ‘ positive list’ of people willing to receive them. This would virtually put an end to telemarketing, as there would be few numbers that marketers can call. Although this plan favours consumers immensely, it would decrease operator revenues signifi cantly. This loss of revenue has been one of the major considerations preventing harsh punitive action against violators. And that’s why some operators have been shying away from tackling unregistered telemarketers. Interestingly, telecom subscribers who wanted to get on the NDNC list found the process cumbersome and tailored to delay resolution of complaints. The penalty for violators is paltry, as compared to that imposed in countries like the US. Last year alone, a Federal Trade Commission report says, 22 violations of the DNC registry drew penalties of about $ 17.1 million. Though there are no precedents for the latest idea, it could well be one of the many fi rsts for the Indian telecom sector. < — Anurag Prasad'); insert into SearchTable values (115566,116312,'',''); insert into SearchTable values (115567,116313,'',' 20 Outlook Business > August 9, 2008 TAKE 1 MANY WOULD recall Rajeev Bakshi as the more- than- usual public face of Pepsi India in mid- 2006, when the cola giant ( and archrival Coca- Cola India) faced allegations of pesticide adulteration. As Pepsi India Chairman at the time, Bakshi reached the public via a TV ad to vouch for the safety of his company’s product. Today, as Joint Managing Director of Mumbaibased private equity fi rm ICICI Venture Funds, Bakshi plays the role of a behindthe- scenes strategist— a role the understated consumer industry veteran prefers to his earlier public persona. Th is March, when Bakshi joined ICICI Venture, the country’s largest homegrown PE fi rm, it signalled an important shift in its business dynamics. Over the next three years, ICICI Venture aims to grow from $ 2.5 billion funds under management to $ 10 billion. Th is will set the base for it to reposition itself as a full- fl edged alternative assets investor. Bakshi’s job is to build capabilities to manage that growth. “ Th e maturity of a team managing a Rs 1,000 crore company is very diff erent from one managing a Rs 300 crore company. As we grow, our deals will become bigger, as also the size of companies we invest in. General fi nancial skills are not enough, you need operations skills too. Th at’s where people like me come in,” said Bakshi in an interview to Outlook Business last month. Taking It Up As second- in- command to MD and CEO Renuka Ramnath, most of the fi rm’s PE investment team reports to him. He also focuses on the real estate investment practice, a new business area for the fi rm. Th is practice is currently raising a $ 1.1 billion fund, among the largest raised in India so far. Th at apart, Bakshi is also guiding ICICI Venture’s international foray. He mentors a three- member team that is being incubated and will eventually become its engine for overseas investments. With the huge fund- raising exercise underway, ICICI Venture will have greater currency to do buyouts. Bakshi expects deal sizes to get bigger due to spin- outs and carve- outs ( subcategories in buyouts). “ In the last 6- 7 years, most industrial houses have gone back to the conglomerate approach. At some point, they will want to realise value from these non- core businesses,” he says. Buyouts imply taking majority control, and Bakshi’s operations skills will be critical to ICICI Venture establishing its credentials in the segment. If that looks like too much on his plate, Bakshi is not complaining. “ I need excitement and adventure every fi ve years,” he says. Th ere will be plenty of that, and some more, at India’s most aggressive and ambitious PE fi rm. < — Snigdha Sengupta Pepsi’s former public face is now a behind- the- scenes strategist at ICICI Venture. He digs his new persona— and role PRIME MOVER > RAJEEV BAKSHI The Invisible Power Bakshi joining ICICI Venture has signalled a key shift in the fi rm’s business dynamics SOUMIK KAR It’s tough to convince people in this materialistic age that you’d do something without give and take — AMAR SINGH General Secretary, Samajwadi Party , calling on the government to impose taxes on big oil companies There will be no deal if we don’t get what we want. Coalitions like G- 20 or the Nama- 11 are intact. We have the option to walk out — KAMAL NATH Commerce Minister on India exiting the Doha Round if its concerns in agriculture are ignored TOUGH TALK > If, after seven years, you can’t complete a trade round, what does that say for your prospects of reaching a deal on climate change? — PETER MANDELSON EU Trade Commissioner on talks to liberalise global trade and climate change issues ALARM CALL> Economists are pessimists: they have predicted eight of the last three depressions — BARRY ASMUS American business thinker WORDS WORTH> POLITRICKS >'); insert into SearchTable values (115568,116314,'',''); insert into SearchTable values (115569,116315,'',' THE PAST week was witness to twists and turns worthy of a political thriller. While it made for intriguing viewing, unfortunately, lost amid the din, mud- slinging, wads of thousand- rupee notes and conspiracy theories is the ramifications on governance and policymaking for this government. As with all coalitions, the tugs and pressures will be different now. The Left pulled the United Progressive Alliance ( UPA) coalition in one direction. The rag- tag bunch replacing the Left will have their own agendas, and the PM will have to show deft political skills to handle the demands of its new crucial supporters ( such as the SP and the JMM), and, in an intriguing subplot, the conflicting interests of the Ambani brothers. Polls First “ We now have a more confident PM and a more confident UPA chairperson to implement the Common Minimum Programme,” Congress General Secretary Digvijay Singh said after the July 22 trust vote. However, bold moves on economic reforms might stem more from hope than from realism. The nuclear deal will go through the various stages of IAEA, NSG, US Congress approval and Indian Parliament. However, the immediate priority of the Congress would be to control inflation with an eye on the assembly polls, likely in November, in Rajasthan, Chhattisgarh and Madhya Pradesh ( all BJP ruled) and Delhi ( Congress ruled). Although there is speculation of general elections being held simultaneously, political pundits say doing so without reining in inflation could spell doom for the Congress at the hustings. On other crucial reforms, Finance Minister P Chidambaram, even before the trust vote, prodded the BJP to support key fi- nancial sector reforms the Left had blocked in pensions, banking, insurance and disinvestment, among others. Says VK Malhotra, BJP’s deputy leader in the Lok Sabha: “ We will not oppose the financial reforms that were initiated by the Vajpayee government. This is also true for disinvestmentsin some cases.” However, Jagadish Shettigar, Economic Advisor to the Vajpayee government, TAKE 1 The government gets a new lease of life. But it’s naive to expect the same for reforms .. .. advises reining in the optimism. “ The UPA government has freed itself of the grip of the Left parties. But remember, no government goes for these ‘ so- called good policies or reforms’ during its last leg. This is the time to balance economic rationality with political compulsions.” Even the ND E A government had to make some rollbacks such as the fertiliser subsidy rationalisation during its last leg, says Shettigar. From the daggers drawn by the Left and other opposition parties, the next few months will see the government push populist measures. The focus, UPA insiders say, will shift to implementing key programmes and communicating to the people the incumbent government’s achievements. That will likely leave little time for much more other than inflation fighting and minor tinkering, say a section of political analysts. We hope they are wrong. .. — Sebastian PT Outlook Business > August 9, 2008 V FOR VOTES: With state polls looming, the PM’s focus will be to check inflation AP POLITICS From One Extreme To Another'); insert into SearchTable values (115570,116316,'',''); insert into SearchTable values (115571,116317,'',' Outlook Business > August 9, 2008 TAKE 1 CHANGING STAKES Big Deals Two cracker transactions materialised in June: $ 2.4 billion Daiichi- Ranbaxy and $ 675 million Idea- Spice Mergers And Acquisitions Total 2007 Jun 2008 Jan- Jun 2008 Jan- Jun 2007 Total 2007 Deals Jun 2008 Jan- Jun 2008 Jan- Jun 2007 Value ($ billion) Acquirer Target Sector Deal Acquirer Target Sector Deal Anheuser- Busch Cos Renold Link Group SQS Software Quality Sys. Secude AG Aegis Media LexisNexis Butterworths Thermo Fisher Scientific Aran World Inc Daiichi Sankyo Sistema JSFC Expedia Inc Crown Beers India LG Balakrishnan & Bros Intime Spectrum Registry VeriSoft InfoSystems/ Ser. Altrion Technologies Communicate2 Wadhwa Nagpur Chemito Technologies 12 KitchenWorld India Ranbaxy Laboratories Shyam Telelink TravelGuru. com Breweries Engineering Financial ser. IT/ ITES IT/ ITES IT/ ITES Media Others Others Pharma Telecom Tourism S ( 50%) S ( 75%, $ 15.88 mn) S S ( 75%, $ 2.63 mn) A S M A S ( 49%) S ( 35%, $ 2.4 bn) S ( 22.7%) S ($ 17 mn) 1 Bought from Fedders International 2 Bought from Punj Lloyd 3 Sri Adhikari Brothers'' companies 4 Through arm Zeppelin Mobile Systems 5 Network services and tower manufacturing businesses 6 Bought from Mcorpglobal Communications 7 Subsidiary of United Phosphorous 8 Bought from Areva 9 Bought from AIG Highstar Capital II 10 Bought from Eskom Holdings and Transnet 11 Polyester manufacturing facility in North Carolina 12 Analytical technologies and environment instrumentation divisions A: Acquisition S: Stake purchase M: Merger Limagrain ( sunflower seeds) Engines Engineering SpA Schenk Plastic Solutions Societe Nouvelle de Main. Technodyne International Sadelmi Spa Franco Tosi Meccanica Spa Thamina Diamonds Int. Openbit OY Indigita Hofmann Ceramic GmbH Hofmann OHG Ocean Bright Corporation Simayla Pharmaceuticals Synovics Pharmaceuticals REpower Systems AG InterGen NV Telesuprecon Neotel Unifi Kinston 11 A A A A ($ 1.9 mn) S ( 74%) S ( 50%, $ 10.95 mn) S ( 75%, $ 58.4 mn) S ( 50%) S ( 85%, $ 15.8 mn) A S ( 96%, $ 10.22 mn) A S ( 74%) S ( 70%) S ( 51%) S ( 30%, $ 690 mn) ( 50%, $ 1.1 bn) S ( 51%) S ( 30%) A ($ 12.2 mn) Agro Automotive Automotive Electricals Engineering Engineering Engineering Gems IT/ ITES IT/ ITES Manufacturing Manufacturing Mining Pharma Pharma Power Power Telecom Telecom Textiles Gemini Communication Voltas 1 Oscar Investments Gitanjali Gems Gitanjali Gems 3i Infotech Spanco Tele., Shyam Tele. 2 ICRA Techno Analytics Rediff. com India Titagarh Wagons HDIL HDIL HDIL Indus Networks Digicable Network Exide Industries Arch Pharmalabs Welspun Power Sintex Industries 4 Idea Cellular 6 Veeras Infotek Universal Comfort Products ANR Securities Fantasy Diamond Cuts . Cria Jewellery Fineng Solutions . Spectranet Axiom Technologies Vakow. com. Greysham & Co Broadcast Initiative 3 Sri Adhikari Bros Media 3 Technocraft Media 3 Monica Broadcasting CableComm Services Leadage Alloys India Benzochem Lifesciences Vikram Ispat ( Grasim arm) Digvijay Communication 5 Spice Communications Electricals Electricals Fin. services Gems Gems IT/ ITES IT/ ITES IT/ ITES IT/ ITES Manufacturing Media Media Media Media Media Metals Pharma Steel Telecom Telecom S ( 51%, $ 1.75 mn) S ( 50%, $ 0.78 mn) A ($ 0.09 mn) S S ( 0.20%) S ( 51%) A ($ 31.25 mn) A S S ( 50%, $ 1.88 mn) S ( 51%) S ( 51%) S ( 51%) S S ( 51%) S ( 51%, $ 8.75 mn) S ( 70%, $ 25 mn) A ($ 257.5 mn) A ($ 13.5 mn) S ( 41%, $ 675 mn) Cross border ( Inbound): 12 deals, $ 2.44 billion Cross- border ( Outbound): 19 deals, $ 1.90 billion Domestic deals: 20 deals, $ 1.01 billion Advanta India 7 Mahindra & Mahindra Ashok Minda Group Crompton Greaves Punj Lloyd Gammon India Gammon India Shyam Star Gems Tanla Solutions Moschip Semiconductor Tech. IFGL Refractories IFGL Refractories Sadbhav Eng. ( through arm) Cadila Healthcare Maneesh Pharmaceuticals Suzlon Energy 8 GMR Infrastructure 9 Sujana Towers Tata Communications 10 Reliance Ind. ( through arm) 51 265 335 676 5.35 18.54 43.97 51.11 Private Equity Deals Value ($ billion) Phi Advisors Golboot Holdings 1 India Business Excellence Fund Axis Private Equity Goldman Sachs Group UTI Ventures Motilal Oswal VC Advisors Mahindra First Choice Mahindra and Mahindra Dixon Technologies India Corrtech International Sterling and Wilson Deepak Cables Parag Milk Foods Automotive Automotive Electricals Engineering Engineering Engineering FMCG 10 3.7 NA NA NA NA NA Investor Investee Sector Stake 20.0 175.0 10.0 16.8 50.0 20.0 15.0 Axis Private Equity Kleiner Perkins Caufield… 2 Bennett, Coleman & Co. Sequoia Capital Intel Capital ICICI Venture Funds Mgmt JP Morgan Global Sp. Opp. Warburg Pincus DE Shaw & Co Acumen Fund Frontline Strategy''s India Ind. Lehman Brothers RE Partners Axis Bank IDFC Private Equity- II Kubera Cross- Border Fund Sequoia Capital India… 5 GIC Special Investments 6 Neesa Leisure PayMate Culture Holidays 3 SatNav Technologies Vriti Infocom PVR Pictures PVR Pictures Laqshya Media International Amusement Kerala First Health Ser. Shriram SEPL Composites Unitech- Western Expressway Lavasa Corporation 4 Seaways Shipping Essel Shyam Comm. Genesis Colors Reid & Taylor India Hospitality IT/ ITES IT/ ITES IT/ ITES IT/ ITES Media Media Media Others Pharma Plastics Real estate Real estate Shipping Telecom Textiles Textiles NA NA NA NA NA 20 20 15 NA NA 26 50 2.5 22 NA 18- 20 25.4 Investor Investee Sector Stake 18.8 9.6 N. A. 7.0 2.5 15.0 15.0 69.0 157.5 1.1 N. A. 185.0 62.5 30.0 22.0 27.5 225.0 Value Value 1 Unit of Goldman Sachs Group 2 Mayfield Advisors ( through Mayfield Fund) and Sherpalo Ventures 3 Holding company of Travelchacha. com 4 Subsidiary of Hindustan Construction Company 5 Mayfield Fund and Silicon Valley Bank 6 Bought from S Kumars Nationwide Ltd Stake in % Value in $ million Total 2007 Jun 2008 Jan- Jun 2008 Jan- Jun 2007 1.15 7.54 6.77 19.03 Jun 2008 Jan- Jun 2008 Jan- Jun 2007 Total 2007 24 194 195 405 24 GRAPHICS BY KISHORE DAS Source: Grant Thornton Disclaimer: This summary has been prepared from various public sources. The above information is believed to be correct, but Grant Thornton is not responsible for any errors or decisions made by readers based on this information.'); insert into SearchTable values (115572,116318,'',''); insert into SearchTable values (115573,116319,'',' 26 Outlook Business > August 9, 2008 TAKE 1 DEEP POCKET GO FIGURE VENTURE CAPITAL investing in the US may be headed for a slowdown, but in India, it may bring glad tidings. At Proto. in, a recent startup showcase in Delhi where 16 startups showcased their ideas, venture capitalists came away impressed with the range and quality on display. “ It’s a diffi cult time for startups looking to raise funds in the US, and some of that may rub- off in India. But it’s not in evidence yet. In fact, more startups could get funded than usual because of better quality companies entering the market,” said Rahul Khanna, Director, Clearstone Venture Partners on the sidelines of the event. A downturn is also imminent in the Indian market, but this will mean that companies will try to build more value into business ideas, leading to better quality deals, he added. Internet startups, the Web 2.0 kind, dominated this edition of Proto as well, but the other hyped segment, mobile value- added services ( VAS), was less in evidence. Mobile VAS was among the highest venture funded sectors last year, and there seems to be some cooling off for the moment. Th e mix of Internet fi rms touched upon areas such as online shopping, including on online grocery shopping ( Storrz), a one- toone bargaining platform ( LootStreet) and a business- to- business e- recruitment portal ( Th eHiringTool) among others. A refreshing, though sole, fi rm in the fi nal line- up was Ferox Foods, which makes popcorn and cornfl akes using a healthier substitute called ‘ makhana’ ( fox nut), from the seeds of Euryale, a plant grown in Bihar. Proto. in was set up by a group of entrepreneurs, technology enthusiasts and bloggers as an independent platform to promote startups. It is organised by Chennai- based Th e Knowledge Foundation. In just its fourth edition and in less than two years since its launch in January 2007, Proto. in has gone national, with the objective of infusing depth and diversity in the ideas, quality and range of startups covered. Th e plan seems to have worked: more than 400 people turned up, among them a delegation of about 30 venture capitalists and a large contingent of startups. Th e Foundation has started broadening the scope of its activities to startup recruitment camps— branded Startup Lunch— held across India. “ For seed investors, it’s a good place to tap into emerging ideas, even if most of them don’t get funded. Th ere are quite a few interesting companies around this time,” said Anand Lunia, Chief Financial Offi cer, Seedfund. Keeping with the national theme, the bi- annual event will go to Bangalore next, then to Mumbai. “ Th en, it will go global,” says Vijay Anand, key architect of the platform. < — Snigdha Sengupta 3.3 LAKH METRIC TONNES Amount of e- waste generated by India annually another 50,000 mt is imported, says a MAIT- GTZ e- waste assessment study 23% Rise in paddy sowing in the ongoing Kharif season, from 12.1 million hectares last year to 14.9 million hectares so far this year 42 Ranking of the US in life expectancy, according to the American Human Development Report, despite having the second- highest per capita income globally VENTURE CAPITAL Promising Starts Hand it to the tighter market: the range and quality of startups looking for seed funding is getting better FLASHING: Internet startups, the Web 2.0 kind, were prominent at the event VIVEK THAKKAR'); insert into SearchTable values (115574,116320,'',''); insert into SearchTable values (115575,116321,'',' Outlook Business > August 9, 2008 NICHE OVERVIEW 28'); insert into SearchTable values (115576,116322,'',' Outlook Business > August 9, 2008 CHARTING A DIFFERENT COURSE They’re lateral thinkers, and their thinking has led them to set up businesses that are not quite in the usual mould those who carve out speciality products or services for narrow, discrete audiences, and examine them separately? Are they a breed apart? In a way, they are. Th e products and services cache engendered by an eclectic band of niche businesses are indeed fascinating. Th ough they may function with certain intrinsic advantages— little or limited competition, a degree of pricing fl exibility and reasonably good margins— their stories, the quirks, the turns, the unique challenges are compelling. It can also be argued that niche entrepreneurs, with their proclivity to push unknown, risky frontiers, possess more than the usual entrepreneurial doses of spunk, ingenuity and determination. Look at the belligerence with which a ragtag bunch of egg- powder producers took on the mighty European Union ( EU) bureaucracy, early this decade, as it attempted to asphyxiate them by raising numerous non- tariff barriers— from invoking sanitary and phyto- sanitary ( SPS) norms to changing adherence goal posts frequently. And these are not well- endowed large corporations, but small Indian enterprises, operating out of small towns. Erode, in Tamil Nadu, for instance. SKM Egg Product Exports, following 29 ILLUSTRATION BY ARINDAM Naren Karunakaran T HEY HAVE AN appetite for risk and are innovative. Well, aren’t these the quintessential attributes of entrepreneurs of all hues? Why, then, single out niche entrepreneurs—'); insert into SearchTable values (115577,116323,'',' Outlook Business > August 9, 2008 European skirmishes, is a battle- scarred but respected leader. While some niche players, like Media E2E, Avtar Career Creators, Global Adjustments and Central Parking Services, have been quick to tap into welcoming new opportunities thrown up by a reforming and growing Indian economy, others have had to undergo the excruciating pain of expending years in ‘ concept selling’, of creating and developing new markets, before dominating them. Manohar Krishna of KAM- Avida had to, with his mechanised sewer cleaning systems. Th eir appetite for risk is also high. Why then would BS Bhandarkar of Classicraft Marine Works in Mumbai try to resurrect a Chinese junk, one of the most successful ships in history, for a German client? Unfortunately, the German company, which wants to fl oat the 162- foot- long ship as a luxury cruise vessel for the well- heeled, has reneged on payments. Consequently, the shipbuilder, with many innovations in his boatyard, including fl oating jetties, is in a tempestuous mood, and reluctant to speak of his tribulations. He is incurring a dead expenditure of Rs 1 lakh every month. But, he hopes to catch the elusive wind in his sails. In the same mould is Narayana Peesapaty in Hyderabad, who rendered his family homeless recently. Th e money from the sale of his house, Rs 35 lakh, is being deployed to launch a range of cutlery— spoons, forks, and chopsticks. Only they’re not of the plastic, metal or even wooden variety. Th ey are, in fact, all edible, so you can have your fi sh and eat the dish! Peesapaty is uncomfortable with the marketing function, and is happiest when racking his brains over a solution for a technical challenge. Innovation for the niche tribe, therefore, is not necessarily a function of the market it’s in their DNA, they do it because they have to. Many are serial innovators, prone to testing and pushing their skills to breaking point. Manoj Kumar Upadhyaya who makes green shelters for telecom towers, found himself in a situation where innovation was thrust on him by very demanding clients aft er his fi rst cracker of a product. Today, he sits on seven patents, while 14 other patent applications are pending approval. Risky Business Some of the niche operators have seen their hobbies transiting into the business arena. Like NK Singh, who operates in Jamshedpur, and makes a cool Rs 1.2 crore a year by selling snake venom. His case also brings to the fore the perilous nature of the path taken by reluctant businessmen. Singh operates in a policy grey area, where rules governing the activity lack clarity. Th e district administration, wildlife and forest departments are still grappling with the business of catching snakes and extracting venom. In Singh’s case, snakes aren’t kept captive, as at Deepak Mitra’s snake farm in Kolkata. Singh has perfected a unique business model. He releases snakes into the wild aft er extraction, but knows where to fi nd them when he wants them. Not all niche businesses are the results of serendipity or a ‘ eureka’ moment. Th ere are numerous instances of entrepreneurs having to change course and re- chart their growth strategies by exiting existing business or sliding into a niche within a sector. Appachi Cotton in Tamil Nadu has been in cotton ginning and trading for six decades. Th e risk associated with cotton is rising by the day. Appachi is therefore gravitating towards a niche— the eco- textiles supply chain— right from growing organic cotton to organic readymades. In Maharashtra, Sandip Taware saw his poultry business being decimated by thin margins and price fl uctuations. Th e bird- fl u threat, of course, is perennial. He therefore took to emu farming. He is not the fi rst one— farmers in Andhra Pradesh were the pioneers. But Taware has a gameplan for the niche— as none of the emu farmers have reached critical mass in terms of fl ock size, he is trying to bring them together, pool resources and set up a meat processing unit. Th e niche businesses in this package, 12 in all, are varied, and spread across different sectors— from technology- driven enterprises to those fuelled by passion of the avian or reptilian kind. A niche business faces unique challenges. A niche may dry up. A niche may grow, as the market expands, and as the big boys rush in. Still, you can draw valuable lessons in entrepreneurship from our fi ne band of niche warriors. Happy reading. < With inputs from Rajiv Bhuva FALSE START: BS Bhandarkar in his half- fi nished Chinese junk 30 PRIYAM DHAR'); insert into SearchTable values (115578,116324,'',''); insert into SearchTable values (115579,116325,'',''); insert into SearchTable values (115580,116326,'',''); insert into SearchTable values (115581,116327,'',' Outlook Business > August 9, 2008 NICHE EGG PRODUCTS There could be better opportunities if the world market is opened up... we’ve been lobbying for years to make Russia open up, but in vain SKM Shree Shivkumar CEO, SKM Egg Products Sriram Srinivasan C ONVENTIONAL WISDOM NEED NOT always work. At a factory at Cholangapalayam village, 20 km from Erode, Tamil Nadu, SKM Egg Products has all its eggs in one basket, in a manner of speaking. Th e fi rm produces 1.1 million eggs daily at the Erode unit. It doesn’t stop there— the eggs are then broken. Aft er removing the eggshells, SKM workers, using machines, ensure that the mixture is processed and undergoes treatment from a high- pressure spray before making its way out as egg powder, ready to be exported to 24 countries. Customers, a proud CEO SKM Shree Shivkumar says, include Kraft , Heinz and an arm of Unilever. Th e multinationals use egg powder as an ingredient in their food products. Shivkumar’s father SKM Mailenandhan started SKM, the group that runs SKM Egg Products. Mailenandhan started his career as a general store merchant. In time, he became a poultry feed dealer, and then, a manufacturer too. His modus operandi was to not only sell feed to farmers, but also collect eggs from them for further trade. By 1993, when Shivkumar joined his father’s business, SKM was making money in the feed business, but losing it in egg trading. Th at was despite SKM being a major player, with daily volumes of 1.5 million eggs. “ I got involved to set the business right,” recalls Shivkumar. “ Some improvements happened, nothing dramatic. Th e fact is, we were competing with small companies.” The Shift Th at was when a new window of opportunity opened up for SKM. Th e Tamil Nadu Ru 34'); insert into SearchTable values (115582,116328,'',' Outlook Business > August 9, 2008 Industrial Development Corporation ( Tidco) sought a co- promoter for a venture that would export eggs in processed form. SKM applied, and was chosen. SKM Egg Products was set up in 1995 in technical collaboration with Belgium’s Belovo. Tidco took an 11% stake ( currently 7.6%). Th e plant at Cholangapalayam was set up in 1997, with a breaking capacity of 1 million eggs a day, capable of processing 3,500 tonnes of egg powder a year. Th is has since been upgraded to 4,600 tonnes. Th e egg- powder exports segment is indeed a niche. Th ree players— SKM, Venkateshwara Hatcheries and Ovobel— constitute a market worth about Rs 230 crore. Venkateshwara has a capacity similar to SKM’s it can process about a million eggs every day. Th e ease with which SKM Egg moved into the processing space couldn’t, however, be sustained when the business was up and running. Trouble hit almost immediately. Th e problem was pesticide residue. It was an issue that shook the whole Indian agri- products industry, and SKM took time to beat the negative perception about the country’s products. Aft er over three years, things started looking good. Shivkumar attributes the turnaround to a seminar that SKM conducted for potential suppliers and distributors from across the globe (“ there were guests from 27 countries”) in December 1999. “ Seeing is believing,” says Shivkumar, “ and all of them could see our processes for themselves.” In 2001, when SKM Egg broke even, all the highinterest debt had been done away with. Th e breakthrough had come from Japanese customers. It didn’t take long for others to sign on. About 40% of the company’s Rs 100 crore revenues ( for the year ended March 2008) came from Japan, another 40% came from Europe and the rest from other countries. SKM hasn’t tried the US market despite it being a big egg- powder user. Th at’s because, Shivkumar points out, the cost of hosting full- time US inspectors at its factory, as also incurring the duties, is not something SKM is keen on now. At the other end of the business process are suppliers. Th ey form the most important part of the SKM business. Th at’s because one of the parameters that the company prides itself on is quality. And, in an egg powder business, quality hinges mostly on the input supplier. SKM has tie- ups with farmers across 16 farms who, together, supply 1.1 million eggs daily. To ensure product quality, SKM has its own supervisors and veterinary professionals at the venues. SKM is now tweaking the model a bit by investing in its own farm. Th e target is to produce 600,000 eggs daily. Simultaneously, the company will set up a feed mill and also increase its egg- powder processing capacity to 6,000 tonnes a year. All this would entail an investment of Rs 58 crore ( the outlay for this year). About 1.5 million eggs a day would be needed to make those 6,000 tonnes of egg powder a year. Th at leaves 200,000 eggs in its bag. And that’s the starting point for SKM Egg’s debut in the domestic market. Branding Eggs Th e plan is to fl oat branded eggs in India. Market research done, the idea will enter its test- marketing phase by October 2008. It might not be easy for SKM to taste immediate success in branded eggs, a nascent market where the likes of Suguna Poultry already have a presence. But SKM could take heart from the fact that egg consumption is oft en propped up by strong economic growth, and a branded egg typically fetches at least a 50% premium over a normal one. Shivkumar says: “ Five years back, the per capita consumption of eggs in the country was 38 per year. Now, it’s over 50.” SKM could also have numerous variants in this business, including protein- enriched ones. Of course, a product targeted at the domestic market has another use: it won’t be hurt by currency fl uctuations. Th e plan, then, is to hard- sell branded eggs in India and consolidate the egg- powder business overseas. India, Shivkumar says, isn’t a market for egg powder. Th ere would be an opportunity only when bakeries gain in size, or institutional users are mandated by law to use pasteurised eggs. Increasingly, SKM is looking to market value- added products, like mayonnaise mixes, overseas. Th is strategy is expected to up SKM’s net margin to 15% ( from 10% currently). Th e company is targeting revenues of Rs 300 crore by 2011- 12. One- third of that could be from branded eggs. Th ere could be better opportunities if the world market is opened up, says Shivkumar. For instance, egg- powder makers have for years been lobbying with the government to make Russia open up, but in vain, he says. Th e threats are from diseases like bird fl u, which could hit its eggs business. But, Shivkumar believes SKM’s accent on quality could help tide over such crises. For the time being though, SKM is happy breaking eggs. And lots of them! < Tamil Nadu- based SKM Egg Products has hit it big by exporting egg powder to a number of countries. It now plans to launch more such products nning On Eggs Facts And Figures Business Manufacturing, exporting egg powder Based Erode, Tamil Nadu Year of inception 1995 Clients Food companies in Japan, Europe Big break Being accepted by Japanese customers at a time when Indian agri- products were shunned due to the pesticide problem Revenues About Rs 100 cr ( 2007- 08) Profi tability indicator Net profi t of Rs 10 cr Employees 140 regular ( plus 100 contracted) Plans Triple revenues by 2011- 12, start selling branded eggs 35 R A CHANDROO'); insert into SearchTable values (115583,116329,'',' Outlook Business > August 9, 2008 NICHE SNAKE VENOM People run away from snakes, this man and his band of 45 boys seek them out. They extract the venom for vaccines and serums Th e reason: Singh has an unusual vocation— that of a snake catcher. Unusually- high rainfall and the fl ooding that followed, and a chlorine leak at the Tata Steel plant, have smoked out many a snake this year. And of late, he has been getting distress calls everyday from people who have been bitten by snakes. He has also been receiving many a request for catching deadly snakes and from antivenom serum makers. Some doctors are also seeking his advice on the exact line of treatment for snake bites. In fact, so busy has his schedule been that, on some days, Singh claims to have “ rescued” over 40 snakes, compared to a normal day, which results in a catch of about 10 or 15 of these reptiles. Th is year, his prize catch has been a rare Golden Cobra. NK Singh is quite an expert at catching deadly, poisonous snakes— until now he claims to have caught at least 35,000 Cobras alone. From Cobras to Kraits to Vipers, his scooter toolbox is home to many a deadly species, before they are released into the forests of Kuchai in Jharkhand’s West Singhbum district. Risky Potential Milking snakes for their venom is profi table business, considering that initial invest- Anurag Prasad T HE ONGOING MONSOON months have been quite a busy period for 73- year- old Naval Kishore Singh of Jamshedpur. This former Tata Steel employee has this year not only become the most- wanted person locally, but also in Bihar, Uttar Pradesh, Madhya Pradesh and Orissa. Thriving On The Edge My greatest ambition is to provide Krait anti- venom to people as most deaths happen due to Krait bite NK Singh Snake catcher 36 PHOTOGRAPHS BY SANDIPAN CHATTERJEE'); insert into SearchTable values (115584,116330,'',' Best connections to Europe are clearly marked with a cross. – CONNECTIONS, SWISS MADE. – Daily nonstop service from Delhi and Mumbai to Switzerland and beyond within Europe INR 24,000*. Enjoy the best connections via Zurich, in the heart of Europe, to 76 destinations worldwide. Zurich Airport, with its perfectly harmonised fl ight schedules and shortest transit time, is the most convenient hub in Europe. Our crew, which includes Indian fl ight attendants, look forward to welcoming you on board. For bookings and information visit SWISS. COM, call 1- 800- 220724 / ( 022) 2287 2210 or contact your travel agent. * Applicable taxes and surcharges extra. SWISS . COM'); insert into SearchTable values (115585,116331,'',' NICHE SNAKE VENOM 00 Outlook Business > August 9, 2008 ments are negligible. However, it is a dangerous, specialised and a niche undertaking. Only a few, like the Irula Cooperative near Chennai, and Deepak Mitra in Barasat ( near Kolkata), apart from Singh, sell venom for research and to pharma companies for making anti- venom serums. During the four summer months, between March and June, Singh, along with his 45 trusted boys from Orissa, extract venom and send it to the Christian Medical College ( CMC) venom research centre at Vishakapatnam. In return, he is paid for the milked venom or gets anti- venom serum vials, which he distributes free of cost. And, during these four months, his income from just milking Cobras exceeds Rs 1.2 crore. Th is income, he says, is ploughed back into the business— for staff maintenance and support infrastructure like mobile phones. “ We spend almost Rs 2.5- 3 lakh per month on maintenance. Th is also includes the cost of delivering serum and catching snakes. I don’t charge anything for my services,” Singh says. Unlike others in the business, Singh does not have a proper farm or an enclosed area to keep the snakes. He releases them at a designated area in the forest. “ We know where they are and they can be easily caught. I never allow them to be killed,” he says. Singh does not even have an offi ce— he operates out of a tea stall near the District Commissioner’s offi ce. He has also been gift ed mobile phones by Tata Steel, Tata Motors and BSNL. Th ese help in attending to distress calls faster. His numbers are plastered on the notice boards of hospitals, public places, local administration offi ces and, even, police stations. Huge Demand India consumes almost 600,000- 800,000 vials of anti- snake serum every year. Depending on the nature of snake bite, up to 10 vials are required per patient. Th e demand for serum goes up during the fl oods and harvest season— between June and September. Each vial costs nearly Rs 400, but the government distributes it free of cost in its hospitals. In India, only four types of snakes— Cobra, Krait, Russel Viper and Sawscale Viper— are used for venom extraction. Th e quantity and toxicity level of the venom varies, so does the price. A single Cobra or a Viper, depending on their age and health, can be milked for 100 to 300 milligrams of venom in one go. Th eir dry venom can fetch Rs 3,000 to Rs 4,000 per gram. However, Krait venom commands almost Rs 20,000— 100 Kraits yield just one gram of venom, but this is highly toxic. Yet, snake park owners, like 60- year- old Deepak Mitra, say income from selling venom is erratic. “ In some months, the income is between Rs 80,000 and 1.2 lakh. But in others, there is no demand at all,” Mitra, who spends almost Rs 30,000 per month to maintain his snakes, says. One reason for the fl uctuation in revenue is due to its dependence on demand from research organisations and life- saving drug- makers. “ Making anti- venom is a complex process and is viewed as an unviable activity by many drug makers. It requires huge space to maintain the horses that are used to make the vaccines,” Mitra explains. Venom extraction is itself quite challenging. It should not be exposed to air or sunlight during milking and an optimum temperature has to be maintained during its transportation. Singh’s expertise has helped him bag a deal with Bharat Serum and Vaccine, a biopharmaceutical company that also manufactures anti- venom serums. Th e company has approached Singh for Krait venom. “ My greatest ambition is to provide Krait anti- venom, as most deaths happen due to Krait bite,” he says. In the last 45 days, he has caught 220 Kraits. Appreciating Singh’s passion for snake catching, Kallol Poddar of Bharat Serum says: “ Nothing has been fi nalised, but the possibilities exist to take his work further with better facilities.” What Singh lacks, however, is a license from the forest department to carry on his work. Offi cials cite the Wild Life ( Protection) Act 1972 ( Schedules I and II), which prohibit the trapping, hunting, catching and milking of poisonous snakes. Says Anup KR, Deputy Conservator of Forests, Jharkhand: “ Catching of scheduled snakes is illegal and an off ence under the Wildlife Act. Milking of snakes in any form is business under the purview of law and an off ence equal to hunting them.” Snake farms run by the Irula Cooperative in Tamil Nadu have a license to milk snakes ( caught by the Irula tribals) and to sell their venom. Clearly, while NK Singh is providing an essential service, he has no legal cover. Th e government needs to enable Singh and his kind to legally practice their trade. Th ere are some positive signs— the Bihar government is formulating a policy to allow Musahar tribals to catch and milk snakes. In Singh’s case, the local administration has been looking the other way, as what he is doing is seen by many as a social service. “ No one has complained, and I am not aware of any such activity,” says Ravindra Agarwal, the District Commissioner of Jamshedpur, although his offi ce is not far from Singh’s tea stall. One thing’s for sure: the countless victims of snake bites won’t be complaining! < Facts And Figures Business Trapping snakes, milking venom Based Jamshedpur, Jharkhand Year of inception 1993- 94 Capital invested Negligible Revenues Rs 1.2 crore a year Employees 45 Clients Christian Medical College, Bharat Serum Entry barriers Fear of reptiles Plans Providing Krait venom 38 MONEY BITES: A gram of Golden Cobra venom fetches Rs 3,000 to 4,000'); insert into SearchTable values (115586,116332,'',''); insert into SearchTable values (115587,116333,'',' Data Superstore With media planners having to collate data from disparate sources, one company saw an opportunity to be a one- stop shop crore, and analysts were predicting 19% annual growth till 2010. Th e entry of new players in the broadcast space meant spi- spiralling demand for services such as content ralling creation, production facilities, studios and so on. While content creation boutiques and production companies mushroomed across the country, 35- year- old media spe- specialist Atul Phadnis, CEO of media solu- cialist solutions company Media E2E, decided to do tions something diff erent. Crying Need “ I had always wanted to be in a space where nobody had been earlier, but obviously, it had to be a fi eld in which I had expertise,” says Phadnis. Having been a media planner for a large part of his career ( he had worked with Rediff usion, MindShare and Starcom MediaVest earlier), and having got to know the industry inside- out during his stint as Vice- President of TAM Media Research, Phadnis felt that the biggest shortcoming in the Indian media industry was the lack of systems. When a broadcaster plans its strategy, it not only has to take note of the average ratings a show generates, but also how well it is doing in various regions. It has to look at whether a particular show receives more eyeballs in the aft ernoon or at prime time ( 8- 11 pm), as well as the ratings rival chan- channel shows are getting. It has to keep in mind nel factors such as whether demand is greater for the 8 pm drama, the 9 pm reality show, or the 10 pm fi lm. Th en, it has to compare this demand with advertising supply on competing shows of rival channels. While planning the ad pricing, the sales person has to keep in mind facts like the cost per rating point ( CPRP), which is calculated on the basis of ratings a show commands during various parts of the day. “ If the senior manager of a broadcast com- company had to plan his programming sched- pany schedule, he had to collate information from ule, various sources to put his plan together. For instance, he had to get the ratings for his own shows, say from TAM, the per- persecond revenue these shows commanded second from a second source, and the TV ratings and ad pricing of rival channels from a third source. Th is was extremely time- consum- consuming,” says Phadnis. ing,” Almost 65% of the information was appar- apparently being gathered from external sources, ently and it took anywhere between two or even three weeks to collate all the information. Th e media manager invariably would have no time to wait for the data to be collated, and would oft en have to depend on his gut feel while preparing the plan. Th is situation made Phadnis think about putting together a back- end analytics soft - ware, that could help broadcasters plan things more effi ciently. Phadnis shared his business plan with Star TV’s then Head of Planning and Research ( Asia- Pacifi c), Ju- Julie Peterson. She also believed that there lie was a huge opportunity in the business I’ve always wanted to be in a space where nobody had been earlier, but in an area in which I had expertise Atul Phadnis, CEO, MediaE2E Media E2E PRIYAM DHAR 40 Outlook Business > August 9, 2008 NICHE MEDIA- ANALYTICS SOFTWARE Ajita Shashidhar T HE YEAR 2005 was arguably one of the best for the Indian media and en- entertainment tertainment industry. Revenues grew an impressive 24% to Rs 35,300'); insert into SearchTable values (115588,116334,'',''); insert into SearchTable values (115589,116335,'',' Outlook Business > August 9, 2008 NICHE MEDIA- ANALYTICS SOFTWARE analytics space, and eventually quit Star to join him. Th e company partnered with US- based pricing analytics technology company, Vistaar, and decided to name its business intelligence solution Broadcast Biz- MAPS. Media E2E has two revenue models for Biz- MAPS. Th e fi rst one is a one- time buyout option, with a yearly maintenance contract. Th e second is an annual licensing deal. Th e company was also keen to make electronic programming guides ( EPG) for the TV distribution platforms. An EPG provides detailed information on the programming schedule of a channel, sometimes with a synopsis of each show. It is a huge business in the West, with companies such as Gemstar ( US) having a market cap of $ 600 million. With DTH and IPTV making inroads into India, and the government keen to implement CAS, Phadnis sees a tremendous opportunity in the EPG business, which is virtually non- existent in India. However, putting a soft ware system in place meant making huge investments, a lot of R& D and a long gestation period. Th e company set up R& D centres in Pune, Hyderabad and Mumbai. “ We studied the businesses models of start- up successes in the West, and realised that during the period of incubation for bigger businesses, most used consulting to get cash fl ow in.” Th e company, therefore, started off with consulting services, roping in clients such as Geo TV Network of Pakistan, as well as leading Indian broadcast companies. It also ventured into branded content valuation, and did a lot of work for corporates such as Hindustan Unilever and Marico. It eventually also managed to rope in angel investor, Wealth First Advisors, to fund its business. Says Premal Mehta, Director, Wealth First Advisors: “ We looked at the technical background of the promoters and the passion behind their approach. Th is is why we invested in the company.” Mehta is extremely bullish about the TV guide business, which, he says, is in the process of a major breakthrough. Business Intelligence Media E2E’s Broadcast Biz- MAPS was launched in April 2006. Th e back- end soft ware is targeted at broadcasters, and provides varied pricing analytics across parameters in a few minutes. “ Framing of policies is usually dependent on getting on- demand pricing analysis at granular levels, average rates, CPRPs ( cost per rating point) and CPTs ( cost per thousand) across day- parts, clients, seasons, sectors and regions. BizMAPs churns out this data in minutes. It’s like a CEO’s dashboard,” says Phadnis. Since launching the soft ware, the company has roped in Star and Zee Network. And, luring them into Biz- MAPS was not really a big issue, claims the Media E2E CEO. In fact, Paritosh Joshi, President, Star India, says Biz- MAPS is a marvellous business intelligence and data- mining tool developed specifi cally for the media industry. Essentially, says Joshi, it really is a bunch of smart macros sitting on top of a lot of discrete excel workbooks. It can cross- refer, cross- tabulate, query and run complex computations on all the underlying workbooks and then present the output to the user, again in easy- to- understand excel workbooks and spreadsheets. “ An advertising sales executive in any media business uses cost, revenue and audience measurement data, and needs to crossrefer and cross- tabulate them. How much do I earn by selling 1 GRP on my English channel? What about my Hindi channel? Did the carriage fee I paid in market X for channel Y translate into new distribution revenue on the channel? Previously, it was time- consuming to collate all this data. Now, we do it in minutes, and accurately,” adds Joshi. Phadnis is now looking to take Biz- MAPS to other broadcast networks and is even considering foreign markets, saying that the technology is the fi rst of its kind in Asia. “ Th ere are broadcast analytic soft wares in the US, but nothing as exhaustive as Biz- MAPS, which off ers 35 diff erent sources of information,” he says. Th ough Phadnis refused to talk fi nancials, he said private equity fi rms were interested. And, as Media E2E gets ready to take Biz- MAPS overseas, it has already tied up with Reliance ADA’s DTH venture, Big TV, and also with Bharti to launch its EPG service, on an annual subscription revenue model. “ We will fi rst look at digital platforms, then print,” says Phadnis. He believes that, as usual, creating programming guides for a diverse market like India is more challenging. Th e company has taken two years to construct an EPG production engine. It already has a WAP- enabled TV listing portal ZipAZap for mobile users. Th e EPG, Phadnis says, will be quite different from newspaper listings. “ We will have a host of value- additions such as a show synopsis and a host of other interesting things that I can’t really talk about now,” says Phadnis. If the analytics soft - ware is a precedent, the EPG should well be worth the wait. < Facts And Figures Business Analytics software, electronic programming guides ( EPGs) Clients Broadcast companies Based Mumbai Year of inception 2005 Big break Deal with Star India in 2006 for Biz- MAPS, and with Reliance and Bharti DTH ventures for EPG Advantage First mover in both businesses Employees 40 Entry barriers Lack of expertise and investment needed in setting up software support Plan To take Biz- MAPS to other networks and roll out EPG in DTH, IPTV and cable platforms SCREEN GRABS: Broadcasters use the software to make programming calls 42'); insert into SearchTable values (115590,116336,'',''); insert into SearchTable values (115591,116337,'',' Outlook Business > August 9, 2008 The idea behind the edible cutlery was to give an alternative to people who do not want to use plastics Narayana Peesapaty Managing Director, BK Environmental Innovations Narayana Peesapaty’s edible cutlery may just eat into traditional plastic cutlery sales if it catches on Sudipto Dey I T WAS AN IDEA THAT STRUCK NARAYANA Peesapaty thousands of feet above the ground— on a fl ight, while he was being served refreshments. What got this 38- year- old scientist thinking was the plastic cutlery accompanying that hot meal. In a jiff y, the concept of edible cutlery— spoons, forks and chopsticks that you don’t need to throw away aft er use, and are healthy and nutritive enough to eat— was born. And, even if they had to be disposed, they Have Your Dish And Eat It Too 44 would degrade in less than a day. “ Th e idea was to give an alternative to people who do not want to use plastics,” says Peesapaty, a Master in Forestry Management with over 16 years of consulting and research experience behind him. Th at was 2004. It took Peesapaty, a former scientist at ICRISAT in Hyderabad, another two years to give commercial shape to his idea. Peesapaty began by checking out the suitability of various cereal fl ours— wheat, rice and sorghum ( johar)— as base for his edible cutlery. He fi nally zeroed in on sorghum as the base fl our. Vegetable pulp— spinach, beetroot and carrot— were used to add colour and nutritive value to the cutlery. Spinach gave it a green shade, beetroot red and carrots brought out a yellow tinge. Th e production line, comprising blenders, slicers, dyes and an oven, had to be designed and calibrated to ensure that the spoons retained their hardness, while not losing out on their taste and nutritive value. Peesapaty aims to capture a slice of the domestic plastic cutlery market, which is estimated to be worth Rs 250 crore, and is growing at about 20% annually. He also aims to corner a part of the global disposable chopsticks market, which sees sales of around 24 billion units per annum in Japan and 35 billion units in China. In 2006, Peesapaty applied for a process patent for producing edible cutlery. “ Apart from the fi rst- mover advantage, the fl our combination, kneading process and mould designs are unique, creating substantial entry barriers for this business,” Peesapaty claims, even as apron- clad staff ers work on the production line at his factory in Nacharam industrial area in Hyderbabad. VC Pangs Th e concept, however, did not exactly excite the venture capitalist community. “ My funding requirement for commercial launch of the product and for brand promotion was around Rs 50 lakh to start with. But VCs typically like to invest at least $ 3- 5 million ( Rs 15- 20 crore) in a project,” says Peesapaty. Banks asked for collateral for loans, while the VCs wanted to see a healthy order book. Next, he knocked on the doors of several angel investors— those with interests in real estate, the cement business and non- conventional electricity— but to no avail. “ 2007 was frustrating as I did not get the right investors to back me,” Peesapaty recalls. NICHE EDIBLE CUTLERY PHOTOGRAPHS BY A PRABHAKAR RAO'); insert into SearchTable values (115592,116338,'',' Outlook Business > August 9, 2008 When it seemed his dream project was not getting anywhere, Peesapaty sold his fl at for Rs 35 lakh in February this year. He moved to a rented house, forking out Rs 7,000 a month. Th is was not the fi rst time that he had let ‘ the idea’ change the course of his life. In 2006, he had resigned from his ICRISAT position to concentrate on his ambitious venture. Along with fi nancial help from some friends and his own resources, Peesapaty commercially launched the product in April 2008. Th is means, of the Rs 50 lakh Peesapaty has invested in the venture so far, 70% of the funds have come from his own pocket. In the past three months, he has targeted fi ve- star hotels, sweet shops and organised retailers in the city. Samples have also been sent to corporate caterers, schools and housewives. Consumers in the US, Canada and Dubai have lapped up test samples picked up by some exporters, Peesapaty says. Some like Vijay Rama, a sweet- shop owner in Hyderabad, has turned serving in edible spoons into a unique selling proposition. “ Th is has increased my brand’s equity. Th ere are people who come from far- away places just to eat with edible spoons,” he says. Need To Scale- up But the frustration arising from his inability to ramp up operations still saddens Peesapaty. “ Th e Hyderabad market itself can take 5,000 packets a day,” he says. But, without sound marketing machinery, that potential will remain untapped. Peesapaty knows he still has to travel a long way before the business can be considered commercially viable. “ I need to ramp up my production to 500,000 spoons a day, and invest in marketing and promotion in export- oriented markets such as Japan,” he says. To scale up the business, he has worked out plans for a franchisee model that will see him off ering machinery and trained staff , while the marketing support will be expected of the local partner. “ I am a technologist, and I want to focus my attention on innovations and quality. I wish to entrust marketing to a partner,” he says. Talks with a US- based venture capitalist for fresh infusion of funds are also at an advanced stage. Suneel Parasnis, Country Director, New Venture India, a networking forum which facilitates small and medium enterprises to connect with investors, feels some tweaking of the business plan to suit Indian needs may help. Peesapaty too is willing to go that extra mile. “ Th ough selling my house was a big decision, I know that if the business works, I can aff ord to buy 20 such houses,” says the serial innovator. Peesapaty is now in the process of developing an edible plate that can also be tweaked into a ‘ desi pizza’. No doubt this is an interesting innovation, but the edible cutlery concept pioneered by Peesapaty may have to wait just that little while longer to catch on. < Facts And Figures Business Producing edible cutlery Based Hyderabad, Andhra Pradesh Year of inception 2008 Clients Five- star hotels, sweet shops Entry barriers Applied for process patent uniqueness of dye and production process Capital invested Rs 50 lakh Revenues Rs 5 lakh Market potential Rs 250 crore ( India) Employees 20 ( All women, except for two men) Plans Scale up funding, marketing tie- up 45'); insert into SearchTable values (115593,116339,'',' Outlook Business > August 9, 2008 gave them a guided tour of the city and patiently answered their questions. More importantly, Global helped them fi nd an apartment ( fi ve weeks and 10 houses later), set up utilities and employ helpers. Houses And Mindsets For 47- year- old Ranjini Manian, Chief Executive Offi cer of Global, this is all in a day’s work. It’s work that was born out of an a- ha moment. In 1995, Manian was shuttling between India and the US, and she met Joanna Huski, another globetrotter. Th ey teamed up to help people move from the US to India, but at a personal level. Soon, the thought struck Manian: “ Why not do this as a profession!” And thus was born Global Adjustments Relocation Services. Th e timing couldn’t have been better, as the economy was opening up. Global’s fi rst client was Ford, which was setting up a plant in Chennai Global helped relocate 70 families to India. Since then, it has provided a Sharada Balasubramanian C HENNAI IS FAR REMOVED FROM SWEDEN and Texas. So, when the 50- something Swedish couple Mollernilsons decided to shift from developed economy to developing economy in September 2007, a bit of circumspection and a lot of questions were in order. Th ere were practical posers: how does one get a house, does the water fl ow 24 hours and is it clean, where are the good medical facilities and good schools? There were cultural conundrums: is it safe to stay out late, are Indians helpful? Some answers came from friends and colleagues, but it was Global Adjustments — a Chennai- based company that provides relocation and realty services, and crosscultural training, primarily to expats and NRIs— that did most of the hand- holding. Ericsson, where Jan- Eric was a senior system designer, had a tie- up with Global, the idea being to make it easier for expats to make the transition. So, even as they were in Texas, his wife, Annette, got an email from Global, informing them about its gamut of services. “ We also got a book called India Calling , which gave a lowdown on life in India and do’s and dont’s,” recalls Annette. A few days aft er reaching Chennai, a Global staff er 46 Pass When expats come to In Global Adjustments han “ We address apprehensions: which school should I put my kid in, where are the best medical facilities, what will my wife do...” Ranjini Manian CEO, Global Adjustments NICHE EXPAT SERVICES'); insert into SearchTable values (115594,116340,'',' Outlook Business > August 9, 2008 47 for example, it conducts Tamil classes in Chennai and Hindi classes in NCR. It brings out a monthly magazine called At A Glance from fi ve cities ( excluding Kolkata). Th e magazine features India, other expat experiences and city- specifi c cultural listings, and is distributed free of cost and its electronic version is available on the Global website. Also, says Manian: “ We have something called a social and business acceleration programme, where we help people network, both for business and socially.” Going Places For providing all these, Global bills the company. Most multinationals, even several Indian companies, have a special relocation budget. Th ey don’t mind this spend, as it helps cut the adjustment time for expats. Says Balasundaram: “ We assess the client’s needs, aft er which we put together a package and quote a fee.” Th e fee is based on the contours of the package ( for example, whether it includes cross- cultural training or not), though it is also fl exible to an individual’s needs. Says Balasundaram: “ Packages start from Rs 25,000 and go up to Rs 7 lakh.” Balasundaram refused to reveal revenue or profi t numbers, though she did say that the company has grown 100% on a yearon- year basis in the last three years. About 50% of its revenues come from destination services, 30% from advertising in its publications, and the rest from cross- cultural training. Says Balasundaram: “ Th e industry is fragmented. Th ere are people who off er relocation services, there are individual trainers who give cross- cultural training. We off er it as a package.” Th e business is light on capital investment. All it needs is offi ce space, computers and human resources. Demand for Global’s services is buoyant— and growing. According to Balasundaram, there are about 50,000 expats in the country, and their numbers are only going to increase. Obviously, Global wants their custom, not just in its established lines of businesses, but also beyond. Th e company plans to extend itself into a host of other initiatives including packing and moving, immigration, taxation, leisure and travel, and fi nancial advisory ( for which it has tied up with Citibank). It is also eyeing tier- II cities. And if the expat infl ow numbers and the experience of people like the Mollernilsons is anything to go by, Global will stay popular among the expat community for now at least. < With inputs from Ashish Gupta smooth passage to India to a few thousand expats from 74 countries, including 600 families in 2007- 08. It employs 65 employees across six cities ( Bangalore, Chennai, Kolkata, Mumbai, NCR and Pune), half of whom speak a foreign language, or have lived or travelled overseas. And its client list reads like the parts of a premier stock index: BMW, Dow Chemicals, Ericsson, Fidelity, IBM India, Intel, Motorola and Nokia, to name a few. For about a decade, Global was essentially a provider of relocation and realty services. So, it helped expats fi nd houses on rent and did all the paperwork. Th e company sometimes even helped them out with commercial property ( Nokia being a notable example). It organised utility services— water, phone, power backups, broadband, cable— for them. It found them maids, drivers and helpers, and helped out with school admissions. Th ey also acted as enablers, from arranging music lessons to giving work leads. Says Annette: “ I wanted to work with NGOs working on social uplift ment programmes. Global put me on to some NGOs, and now I am able to make a diff erence.” As Global’s engagement with expats grew, so did its understanding of their needs. Says Chief Operating Offi cer Rajeshwar Balasundaram: “ About three to four years ago, keeping destination services as an anchor, we diversifi ed into cross- cultural training to sensitise expats to Indian culture.” Refl ecting that broader coverage, Global Adjustments Relocation Services became simply Global Adjustments. More importantly, it strengthened its one- stop shop positioning, and increased its relevance and duration of engagement with expats to about six months. As part of its cross- cultural training, Global organises orientation tours of the city, where it takes people around the sights, the landmarks, the shopping centres and other places of daily engagement. Says Balasundaram: “ For expats, the fi rst two weeks, the fi rst phase of absorbing, are like a honeymoon period. Th en, the frustration starts creeping in, which goes on for about a month- and- a- half. Th is is the time when they need us the most.” Global does a lot of things with the basic idea of integrating foreigners into India. So, FACTS AND FIGURES Business Relocation and other services to expats Based Chennai fi ve other cities Year of inception 1995 Employees 65 Clients Mostly MNCs ( like BMW, Dow Chemicals, Ericsson, Fidelity, IBM, Intel, Motorola and Nokia) Entry barriers Market is fragmented Big break Relocated 70 families for Ford to India Plans Packers and movers, immigration, taxation, leisure and travel, and fi nancial advisory age To India dia, the last thing they want is to ‘ deal’ with India. d- holds them through the transition R A CHANDROO'); insert into SearchTable values (115595,116341,'',' 00 Outlook Business > June 28, 2008 estimates about 33,000 tonnes of emu meat is produced in India now, which is a fraction of the 1.9 million tonnes of chicken meat produced in the country every year. From its native habitat Australia to the shelves of HyperCity, a hypermarket in Malad, Mumbai, that sells emu meat sourced from Bhagirathi Hatcheries, it has been a rather long journey for the fl ightless bird. It is not a staple in the Indian diet yet. Hyper- City’s marketing head Ashutosh Chakradeo says that though most consumers are aware that emu is healthier than lamb or beef, many of them don’t know how to cook it. Th e retail chain has therefore started giving out recipes with each pack of emu meat that is sold. Th e recipes include some exotic Indian delicacies such as Roganjosh, which is usually associated with mutton. “ Roganjosh Snigdha Sengupta L OW ON CHOLESTEROL, HIGH ON PROtein,” says Sandip Taware, in what sounds like a well- rehearsed line designed to sell the benefi ts of consuming emu meat. Taware has had over 40,000 visitors, including tourists, at his fi ve- acre emu farm at Malegaon in Baramati, Maharashtra, since he started emu farming in 2000. Since then he has sold 150 tonnes of meat, and is now aiming for 60 tonnes of meat per year. Taware’s farm, called Bhagirathi Hatcheries, is one of an estimated 1,000 emu farms— there are about 300 in Maharashtra— up and running in the country today. While 1,000 may seem like a big number, it’s a drop in the ocean in comparison with the poultry farms that dot the country. Likewise in production. Taware This Bird Means Bu A poultry farmer in Baramati has managed to build an unlikely business around an extraordinary bird NICHE EMU FARMING'); insert into SearchTable values (115596,116342,'',' with emu meat is as delicious as the lamb version,” remarks Ulrica, a senior executive with a PR fi rm, who has switched to emu meat. Adds Chakradeo: “ With Indians becoming increasingly health- conscious, we are seeing the sale of emu meat growing steadily. Out of 10- 15 stock keeping units ( SKUs) of red meat sold everyday, at least two of them are emu meat.” Th e bird’s meat is considered a healthy substitute for other red- meat variants such as lamb or beef. It is supposed to be extremely nutritious, with fat and cholestrol content being much lower than in any other red meat. Expensive Bird Healthy, yes, but popular? Not yet. Its off - the- counter price ( in Mumbai) at Rs 300- 700 per kg is a big barrier. “ Emu meat is the costliest item sold in our non- vegetarian section,” says Bhalchandra Koli, incharge of the section at HyperCity. But for farmers like Taware, it is proving to be a lucrative alternative to poultry farming. Returns in poultry farming have diminished over the years and have been further compounded by problems such as the bird- fl u crisis. “ Emus are extremely resistant to disease and infection. My medical costs in the last seven years have been zero,” says Taware. Like many of his ilk, Taware switched to emu farming aft er a decade in poultry farming. In 2000, when he decided to make the switch, his return per egg at Rs 1.25 was level with his per- egg cost of production. By this time, emu farming had already started in Andhra Pradesh, Karnataka and Tamil Nadu. When Taware started his farm with 20 birds, which he sourced from a farm in Andhra Pradesh, he was the fi rst in Maharashtra. Since then, his fl ock has grown to 150 birds— 100 females and 50 males— while emu farming has itself spread to 14 states in the country. Th e fi rst chicks on Taware’s farm, about 300, were born in December 2003. Most of the farm’s current income comes from meat ( each bird yields about 20 kg of meat), which he sells at the rate of Rs 400 per kg to a processing company called Baksha & Co. His cost of production per bird works out to about Rs 4,000. Revenues for the year ended March 2008 totalled Rs 30- 35 lakh, he says, while gross profi t was Rs 10 lakh. He now wants to expand to 10,000 eggs, for which he needs to make an investment of Rs 2 crore. He plans to get into exports when he hits 150,000 birds. Golden Eggs Th e low cost of production and high commercial value makes emu farming lucrative. Th e bird can adapt to any climate and environment. And just about every part of the bird has fairly high commercial value. Apart from the meat, its bones, feathers, body fat, claws, skin and eggshells translate into valuable commodities. Emu