HOME Interviews Columns Web Exclusives Life Reports & Surveys
hardbound
Insights
COMMENTS PRINT
The last book i read
Why would anybody in this age and time want to write about East and West as if slicing the world at its heart?
Saumil shah
hardbound
Replicating quality

For multinationals, replicating the home country’s practices abroad depends entirely on location-specific factors — supplier network, infrastructure and the local ‘culture’. But does product location affect its quality? Nicola Lacetera and Justin R Sydnor compare Japanese-built cars to those built in the US, of the same company (Toyota and Honda) to see whether the long-run value and quality of otherwise identical cars depends on the country of assembly by using data set of over 565,000 used-cars transactions. Their findings suggest that Japanese-assembled versions sell for slightly more than their US-built counterparts. But for the more recent models (those built after 2002), Japan-built cars were no more valuable than those built in the US.

Title: Would You Buy a Honda Made in the US? The Impact of Production Location on Manufacturing Quality; Source: NBER


Misleading reviews

Online reviews are supposed to help consumers make a decision, but fake and biased reviews posted either by a company or an indifferent reviewer makes the process redundant. A study by Dina Mayzlin, Yaniv Dover and Judith A Chevalier analyses the extent of fakery by comparing hotel reviews on travel websites: Expedia and Tripadvisor. Their results suggest that mostly, fake reviews are higher in case of independent hotels and lowest among branded chains. Also, since anyone can post comments on Tripadvisor, hotels with a high incentive to fake have a greater share of positive reviews.

Title: Promotional Reviews: An Empirical Investigation of Online Review Manipulation; Source: NBER

COMMENTS PRINT
The last book i read
Why would anybody in this age and time want to write about East and West as if slicing the world at its heart?
Saumil shah
hardbound
 
Post a Comment
You are not logged in, please log in or register
Elsewhere in Business
Magazine | Apr 13, 2013
Magazine | Mar 30, 2013
Magazine | Feb 16, 2013
Magazine | Dec 22, 2012
Magazine | Dec 08, 2012
Magazine | Nov 24, 2012
Why would anybody in this age and time want to write about East and West as if slicing the world at its heart?
Magazine | Nov 10, 2012
ADVERTISEMENT
ABOUT US | CONTACT US | SUBSCRIBE | ADVERTISING RATES | COPYRIGHT & DISCLAIMER | COMMENTS POLICY